The Content Designer's Survival Guide to AI: Voice, Tone, and Why Plain Language Wins
AI is great at generating product strings. It's terrible at voice. It's terrible at plain language unless you tell it to be. Here's the weekly microcopy ritual.
A content designer I know started her first shift at a new company by being asked to review two hundred and forty error messages that "an AI had already written." She was told it would take an hour. It took four days. Of the two hundred and forty strings, seventy-one were fine, n…
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