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2 articles tagged "content-design"
AI is great at generating product strings. It's terrible at voice. It's terrible at plain language unless you tell it to be. Here's the weekly microcopy ritual.
A content designer I know started her first shift at a new company by being asked to review two hundred and forty error messages that "an AI had already written." She was told it would take an hour. It took four days. Of the two hundred and forty strings, seventy-one were fine, n…
Every product is full of 'Sorry, an unexpected error occurred.' A 12-word prompt template can rewrite them all into something that actually helps.
A product manager I know sent me a screenshot last month. It was the error state in his company's billing dashboard. The exact text, every character: **"Sorry, an unexpected error occurred. Please try again later."**