{"version":"1.0","type":"link","provider_name":"a-gnt","provider_url":"https://a-gnt.com","title":"Hacks: How to De-Spike a Difficult Client Email Without Losing the Client","author_name":"a-gnt Community","author_url":"https://a-gnt.com/creators/a-gnt","thumbnail_url":"https://a-gnt.com/blog/hacks-the-client-email-de-spike/opengraph-image","thumbnail_width":1200,"thumbnail_height":630,"description":"One sentence, two moves: acknowledge first, reframe second. Three before/afters from real scope-creep moments, and the reply template you can lift into your next one.","published_at":"2026-04-14T11:45:00.000Z","reading_time":"7 min read"}